Thanks for shopping at SKG. We hope you love your purchases, but if you’re not totally satisfied with the products or request a repair, we are always here to help.

1. Warranty Period

SKG provides warranty service and official customer support, which only apply to new and certified refurbished products purchased from SKG official website, official stores on Amazon, etc. For purchases made through SKG's authorized resellers or distributors, please contact them directly for after-sales service.

We provide 1 years’ limited warranty for new Products purchased from SKG. And 90-day warranty for SKG Certified Refurbished Products.

Replacement Unit: Warranty continues from the original date of purchase and will be extended for the number of whole days that the product has been out of the buyer’s hands for warranty repairs.

2. Warranty Forfeiture

The warranty is void in the following situations:

  • (a) Products are marked as “sample” or “Not for Sale”, or sold “AS IS” or sent to you as “prototype”
  • (b) Products are purchased from unauthorized distributors or resellers
  • (c) Trade-marks, serial tags, product stickers have been removed, altered or tampered with
  • (d) Products are dismantled, mishandled, improperly used or defaced
  • (e) Abuse firmware upgrade without the authorized technician’s guidance
  • (f) Damage has resulted from accident, dismantling, abuse, or service or modification by someone other than the appointed vendor, souse, fission or the spare part has been over the period of warranty
  • (g) Products are damaged due to improper working environment or operation, such as improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using wrong power adapter, etc.
  • (h) Products are damaged due to the violation of direction on safe battery handling and usage
  • (i) Products are damaged due to force majeure, natural disasters, etc.
  • (j) Warranty is for the original purchaser only and is not transferable.

3. Limitation of Damages

SKG is not responsible for other extra warranty or commitment promised by resellers, agents, distributors or any other third parties. If they promised you some extra commitment or warranty, please ask for written documents to protect your rights and interests.

In addition to the above warranty forfeiture, in no event will SKG be responsible for any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost profiles, arising from or relating to this limited warranty or the product, and SKG’s total cumulative liability arising from or related to this limited warranty or the product will not exceed the amount actually paid for the product by you.

Partner With Us

At SKG Health, we believe wellness should be accessible to everyone. Our innovative wearable smart massagers are trusted by millions worldwide to bring relaxation, recovery, and smarter self-care into daily life.

Now, you can share the benefits of SKG Health while earning rewards through our Affiliate Program.

Why Join the SKG Affiliate Program?

  • High-Quality Products

    Promote best-selling wellness technology including our award-winning neck and shoulder massagers.
  • Attractive Commissions

    Earn competitive commissions on every successful referral.
  • Trusted Global Brand

    SKG Health products are available in 50+ countries and supported by a growing global community.
  • Marketing Support

    Access product updates, creative assets, and dedicated support to help you maximize performance.

How It Works

Sign Up – Reach out to our team and tell us about your affiliate plan.

Promote – Share SKG Health products with your audience using affiliate links and creative assets.

Earn – Receive commission for every qualifying purchase driven through your referrals.

Who Can Join?

We welcome:

  • Content creators & influencers in wellness, tech, lifestyle, and fitness
  • Review sites and comparison platforms
  • Bloggers, publishers, and media outlets
  • Communities passionate about health and recovery

Get Started Today

Ready to collaborate with SKG Health?

Contact our affiliate team at support@skg.com and share your plan with us.

Together, we can help more people discover smarter self-care — and reward you along the way.