SKG Privacy Policy

Introduction

This Privacy Policy was updated on April 8, 2025. Please review it carefully. If you have any objections, contact us promptly. Future Wearable Health Co., Ltd. (hereinafter referred to as “we” or “SKG”) takes your privacy seriously. This statement explains how SKG collects, uses, discloses, processes, and protects your personal information. Personal data refers to information that can identify you directly or indirectly. It may also include anonymized data associated with such identifiable information. However, irreversibly anonymized or aggregated data is not considered personal data as it cannot be used to identify you. Anonymization refers to a process that renders data unidentifiable and irretrievable. Unless otherwise stipulated by laws and regulations in your region, we will use your personal data strictly in accordance with this Privacy Policy.

Ensuring Safety and Security

We adhere to principles of lawfulness, fairness, and transparency, using the minimal amount of data necessary and adopting technical and managerial safeguards. We use personal data to verify accounts, monitor fraudulent activities, and investigate suspicious or illegal behaviors that may violate our policies. This is done to protect our services and users. For inquiries regarding our data processing practices, contact us at support@skg.com.

Types of Personal Data We May Collect

1. Account Registration and Login: We collect your email address and a one-time password during initial registration or login.
2. Purchases and Deliveries: To complete transactions, we collect your name, phone number, email address, billing and shipping addresses, and bank card number. Users in South Korea must provide a personal tax number for customs clearance and logistics.
3. Network Security: We may collect data such as device type, unique identifiers, IP address, operating system, browser type, usage data, diagnostics, and geolocation to protect against cyber threats.
4. Product and Service Improvement: We collect non-identifiable statistical data such as browsing frequency, clicks, and page visits to enhance service quality.
5. Customer Support: When contacting us for support, we collect your name, email, country, and a description of your issue.
6. Communication: With your explicit consent, we may send marketing communications about our products and services. You may opt-out at any time.
7. Third-Party Marketing: With your explicit consent, we may share data with third parties to provide marketing offers. Consent can be withdrawn anytime.
8. Legal Exceptions: In some cases, data may be processed without consent to prevent fraud, process insurance claims, comply with subpoenas, identify individuals in emergencies, or fulfill legal obligations.

Use of Cookies

Cookies are small text files used to store information in your web browser. We use cookies and similar technologies to personalize content, measure advertising performance, understand user behavior, and enhance security. Cookies simplify user experiences by saving preferences and previously entered data. You may choose to accept or decline cookies, but refusal may limit functionality on our website.

Sharing, Delegating, Transferring, and Disclosing Personal Data

1. We do not share your personal data with third parties unless:
- It involves business transfers such as mergers or acquisitions.
- It is required by law or by regulatory or judicial authorities.
- It is necessary for strategic partners to help us provide or improve our services.
2. We do not transfer your data unless it’s due to business restructuring. In such cases, the new entity must adhere to this policy or obtain your consent.
3. We do not publicly disclose your data unless:
- We have your explicit consent.
- Disclosure is required by law or court orders.

Data Storage and Protection

1. Data is stored on Shopify servers located in the U.S. Shopify dynamically balances storage across Google Cloud regions based on legal requirements.
2. We employ the following security measures:
- SSL and TLS encryption during data transmission.
- Access controls limiting data to authorized personnel only.
- Physical security at data centers including monitoring and restricted access.
- Regular security audits and vulnerability scans.
- Regular data backups in secure locations.
- Mandatory privacy training for staff.
3. We sign agreements with partners to ensure they comply with our privacy policy and protect your data.

Your Rights

You have the following rights regarding your personal data:
- Access: View personal data stored in your account.
- Correction: Modify inaccurate or outdated personal data.
- Copy: Request a copy of your personal data.
- Restrict Processing: Limit the way we process your data.
- Deletion: Request data deletion.
- Withdraw Consent: Revoke consent for specific processing activities.
- Cancel Account: Delete your SKG account through the account settings.
- Data Portability: Request data transfer to a designated third party.
- Opt-Out of Automated Decisions: Refuse profiling or automated decision-making.
- Non-Discrimination: Exercise rights without facing discrimination.
- Lodge Complaints: Contact regulatory authorities (e.g., Bavarian DPA in Germany).
- Object: Refuse certain processing activities.
- Additional rights as granted by applicable laws.
- California Residents: Request annual disclosure of personal data shared for marketing.

Global Transfers of Personal Data

We may transfer your data to other countries for service delivery. Measures we take include:
- Ensuring legal compliance.
- Signing data processing agreements with third parties.
- Implementing encryption and access control.
- Partnering with globally recognized providers (e.g., Shopify, compliant with GDPR and CCPA).
- Providing transparency and access to information about data transfers.

Protection of Minors’ Data

Our services are intended for adults. We do not knowingly collect data from minors or market to them. If you are under 18, obtain parental or guardian consent before using our services. For children under 14, consent and registration must be managed by a guardian. Parents or guardians can contact support@skg.com to remove any unauthorized data.

Third-Party Websites and Services

This policy applies only to SKG services. If you access third-party platforms (e.g., Amazon), your data will be subject to their policies. Our partners include:
- Shopify: Provides ecommerce platform support and data processing for orders.
- Lingxing ERP: Manages inventory, orders, and supply chain data. Data is stored in Shenzhen, China, and complies with local regulations. For details, visit their privacy statements via their respective platforms.

Data Security, Integrity, and Retention

We employ technical, managerial, and physical safeguards to protect your data. Personal data is retained only as long as needed to fulfill the purposes described in this policy unless a longer retention period is required by law.

Changes to the Privacy Policy

We may update this Privacy Policy due to technological developments, industry practices, or regulatory changes. We will notify you of updates via our website or by email. Continued use of our services after updates indicates your acceptance. If you disagree, contact us to close your account.

Shopping Cart Behavior and Contact

We use cookies to track your shopping cart behavior, including abandoned checkouts, for sending SMS reminders. If you have questions or concerns, contact us at support@skg.com.