How can I correct my shipping address?

If the order has not been shipped/assigned a tracking number, you can update shipping address via email. If your order has been shipped, please contact our manual service for more help. Please attention: Shipping Address must be changed/ edited via HOTO website/App. If you edit via payment method platform, it doesn't work.

Can I cancel my order?

Note: once the order has been shipped out, it can not be canceled anymore.